Refund and Returns Policy:
At Hortisolutions, we strive to provide the highest quality products and services to our customers. If you are not completely satisfied with your purchase, please contact us at [info@hortisolutions.pk] within [14] days of receiving your order to arrange a return or refund.
Returns:
To be eligible for a return, your item must be in the same condition that you received it, and it must be in its original packaging. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, within [14] days.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at [info@hortisolutions.pk] and send your item to [Address].
Contact Us:
If you have any questions about our refund and returns policy, please contact us at [info@hortisolutions.pk]. We will be happy to assist you.
